How an engagement runs

Two ways to engage. One well-bounded entry point.

Production work — designed, deployed, and hosted as agentic workflows. Or executive AI strategy consulting — for leadership teams sizing up the next 24 months. Both start with a 1–2 hour discovery meeting: $499 if we’re not a fit, $999 down payment toward your project if we are.

A spiral staircase viewed from above, descending in geometric repetition with every step visible at once
Every step, visible from the start.
Track 01 · Agentic Workflows

Production work, in five steps. The first one is free.

Before any paid commitment, we do a free 20-minute fit call to verify there’s actually a workflow worth auditing. The audit only kicks off if both sides agree the engagement is real.

Two empty leather club chairs angled toward each other across a low table in a paneled, warmly-lit lounge
Twenty minutes, two chairs, one honest read — enough to know if the work is real.
01

Fit Call

Free20 minutes · principal-led · zero commitment

A short, principal-led call to verify there’s actually a workflow worth auditing in your operation. We talk operations, not marketing. No deck. No pitch.

  • If there’s no fit: we say so plainly, where possible recommend someone who can help, and you don’t pay anything.
  • If there is: we proceed to the audit, with the engagement structure and fees explained before you commit.
Book a free fit call
AI Audit
02

AI Audit

$499 / $999Discovery first · scoping if we proceed · remote or on-site

The first interaction is a structured 1–2 hour discovery meeting. We walk your operations end-to-end with you, talk candidly about the queues, bottlenecks, and document piles your team handles by hand, and read whether there’s a workflow worth building.

  • If we’re not a fit: you pay $499 (half) and we part ways. You leave with a written read either way.
  • If we are: the $999 applies as a down payment toward your project. The engagement continues into role mapping, function audit, technology inventory, and a fully agreed scope before anything ships.
  • groups
    Roles & functionsWhere time and judgment are spent across your team, role by role — and which functions are bleeding hours into work that doesn't compound.
  • memory
    Technology inventoryWhat's in the stack today, what your team actually uses, and where AI agents could plug in without ripping anything out.
  • architecture
    Workflow shortlistThree to five candidate workflows ranked by ROI, each with a realistic build estimate and an honest read on what isn't a fit.
Book the audit · $499 / $999
What the audit produces

Eight specific deliverables. No slideware filler.

The audit doesn’t end at a meeting. It ends with a written diagnostic, a prioritized workflow shortlist, a 90-day roadmap, and an executive deck — delivered within five business days of the live meeting. The full suite goes to engagements that move forward; the diagnostic and a candid “why we’re not a fit” read go to engagements that don’t.

01speed

AI Readiness Diagnostic

A scored read on your organization across five dimensions: data infrastructure, process maturity, talent posture, leadership commitment, and risk envelope. Where the foundations to deploy agentic workflows already exist, and where structural work has to come first.

02map

Operations Map

A written narrative of how the business actually runs — function by function, queue by queue — with friction points and capacity bottlenecks marked. Most firms have never produced this. It tends to be the most-shared internal artifact from the engagement.

03list_alt

Workflow Candidate Shortlist

Three to five specific automation candidates, ranked by leverage. Each carries a scope of work, a time-to-ROI estimate, build complexity, integration dependencies, and a risk profile — concrete enough to build a quote against.

04rule_settings

Build / Buy / Wait Matrix

For each candidate workflow: build custom, license existing tooling, or deliberately defer. The reasoning is shown so internal stakeholders can challenge the read rather than accept it on authority.

05memory

Technology Stack Audit

What you currently run, what's redundant, what's missing for agent integration (MCP / API surface scoring). Often surfaces tool consolidation savings that pay for the engagement on their own.

06policy

Risk & Governance Brief

Data-handling posture, customer-facing decision boundaries, compliance exposures (HIPAA / SOC 2 / FINRA / state), audit-trail requirements. Where you'd be cautious. Where you can move now.

07timeline

90-Day Roadmap

The recommended sequence of work for the next quarter — which workflow to build first, what infrastructure precedes it, what stakeholders need to align before the build kicks off.

08slideshow

Executive Summary Deck

A board-ready 8–12 slide presentation summarizing the diagnostic, the recommendation, and the path forward. Designed to be shown internally to the leadership team without rework.

Format · PDF report (~25 pages) + executive deck

Turnaround · within 5 business days of the live meeting

Come prepared

The audit ships either way. Its depth is set by the quality of your inputs.

This is real consulting work, not a sales call. The pre-audit intake chat ($50 deposit) walks through most of these questions, but the live meeting goes substantially deeper when the prospect has done their own thinking first.

  1. 01

    Who runs what.

    Names and roles of the operators who own each major function — sales, ops, finance, customer support, product. Who would be most affected by a workflow that handles their queue?

  2. 02

    The five most painful workflows.

    In plain language. Where the team is doing work that doesn't compound. Bring receipts: emails per week, hours per task, examples of edge cases that break the script.

  3. 03

    Your software stack with annual costs.

    What you license, what you've grown into, what you've quietly stopped using. Anything you suspect overlaps with another tool you also pay for.

  4. 04

    Your data — what, where, who.

    What customer data, financial data, and operational data lives where. Who has access. What hasn't been audited in two years.

  5. 05

    Recent AI / automation attempts.

    What you've tried (chatbots, RPA, copilots, custom builds), what worked, what didn't, and your honest read on why.

  6. 06

    Your top three strategic priorities for the next 12 months.

    Not the wishlist — the things you've actually committed to internally. The audit's recommendations should serve these, not compete with them.

  7. 07

    Your risk tolerance.

    Where you'd be most cautious about an AI agent operating with autonomy: customer-facing communications, financial decisions, compliance-sensitive functions, anything that could surface as a regulatory or reputational issue.

  8. 08

    What success looks like 12 months from now.

    Not the wishlist — the specific outcome you're optimizing for. Hours recovered? Coverage extended? Margin protected? Customer experience compressed? The recommendations should serve that outcome rather than compete with it.

Even partial answers to these questions make the live audit substantially more productive — and the deliverables that follow substantially more useful.

Two ways to build

Productized first. Custom when productized doesn’t fit.

The audit names which path fits your situation. For most middle-market engagements, the productized first workflow ships before any custom-quote negotiation gets started.

PRODUCTIZED · MOST FIT

First Workflow. Yes or no.

$9,500

Fixed · 21 days · one queue · principal-led

After the audit, you know exactly what you’re getting, what it costs, and when it ships. No custom-quote conversation. No scope creep. No two-week wait on a statement of work — your team can decide and move.

  • • Principal-led, end-to-end
  • • One workflow, one queue, shipped in 21 days
  • • Approval gates, run logs, runbook included
  • • 30 days of post-launch support included
See First Workflow →
CUSTOM · WHEN PRODUCTIZED DOESN’T FIT

Build & Verify. Engagement-shaped.

Engagement-dependent

Scope agreed in the audit

For multi-workflow programs, deep custom integration with unusual stacks, or phased rollouts across multiple business units. Same principal-led discipline, priced to the work.

  • • Multi-workflow programs
  • • Bespoke legacy-system integration
  • • Phased rollouts across business units
  • • Custom timelines beyond 21 days
Continues below ↓
Build & Verify
03

Build & Verify

Engagement-dependentScope agreed in the audit

We design the agentic workflow against your actual environment — your tools, your rules, your edge cases — and verify it does what you want before anything goes live. Nothing ships unless you sign off.

  • rule
    Your rules, your gatesEvery decision rule is something you wrote or signed off on. Every escalation is a gate you defined.
  • verified
    Verified before liveWe run the workflow against historical data and a controlled cohort of real cases before it touches production.
  • view_in_ar
    Yours, end-to-endThe workflow runs in your stack, on your accounts, writing to your systems of record. Nothing is rented from us.
Into your environment
04

Deploy

The workflow runs in your stack, not ours. Your data stays where it lives. Every run is logged, every action auditable, every change versioned — so the team using it can read what it did and why.

shield_lock

Your environment, your data

Workflows ship to your Anthropic org or your cloud — never ours. Your team owns the keys, the runs, and the data.

receipt_long

Every run logged

Inputs, decisions, outputs — captured for review. The workflow is auditable on day one and stays auditable through every revision.

handshake

Handoff with documentation

Runbook, decision logic, escalation map. The team operating it on a Tuesday knows what it does and how to change it.

05

Monitor, Improve, Host

Monthly retainerEngagement-dependent · cancel any time

Once the workflow is in production, we keep it running. The retainer covers monitoring, reporting, incident response, and the continuous tuning that keeps it aligned with a changing business.

Most engagements add a second and third workflow within the first two quarters once the first one proves itself.

What the retainer covers

  • Monitoring. Every run is logged, every exception queued, every failure surfaced before it becomes a silent drag.
  • Reporting. A monthly operating report — volume handled, exceptions routed, hours recovered, drift signals.
  • Incident response. Same-business-day triage on workflow downtime. Fixes ship direct from the principal, not through a ticket queue.
  • Improvement. A quarterly tuning cycle to lift coverage, tighten prompts, and incorporate new operating patterns.
Request retainer terms
Track 02 · AI Strategy Consulting

For leadership teams sizing up the next 24 months.

An executive-level engagement that sits above the build practice. Where to invest, what to build versus buy, how to staff and govern the AI surface, what the realistic competitive picture looks like in your category. Substance over slideware.

insights

Competitive position

A grounded read on where your category is on the agent-adoption curve, who's moving, and where the next 24 months of advantage actually live.

rule_settings

Build vs. buy vs. wait

Per-surface decisions on which agentic capabilities to build internally, which to license, and which to deliberately defer.

policy

Governance & risk

Architecture review, data-handling posture, audit trails, and the operating rhythms that keep AI deployments inside the firm's risk envelope.

groups_3

Org & talent

Where to staff against the AI surface, how to redesign roles around new automation, and what to stop doing first.

Engagement-based

Quarterly cadence · scope and pricing agreed in the audit

Predictive Models · companion vertical

Need a number, not a workflow?

Some operating questions don’t need an agent — they need a calibrated prediction. Will this customer churn? How many units of this SKU will sell next week? Is this transaction worth flagging? We design, train, deploy, and maintain the supervised machine learning models that answer them.

  • Build & Handoff · from $5,000. Trained model, code, runbook. You self-host. No monthly.
  • Hosted Predictions · from $5,000 + $75/mo. Same build; we run retraining, monitoring, and serving.
  • Hosted + Dashboard · from $5,000 + $150/mo. Custom dashboard tuned to your model’s outputs.
Web Presence · companion vertical

Feeling lost? Don’t even have a proper website running?

Let us set up your digital presence to be fully AI-ready. We rebuild outdated and under-performing websites with AI baked in from the outset — so the site you launch in 2026 is the site that grows with the technology, not against it.

  • Basic rebuild · $800. A clean, modern marketing site. $100/mo to host & maintain, or take it and self-host.
  • Full rebuild with booking · $1,000–$1,500. Includes scheduling, payments, and content management. $100/mo, or self-host.
  • AI-native premium · from $1,200. Built with AI agents wired in from the outset — chat, intake, content generation. $250/mo includes the AI usage.
Explore Web Presence →Productized · scoped on a 15-min call

Start with a free fit call. Decide from there.

Twenty minutes, free, principal-led. If there isn’t a workflow worth auditing, we say so — and you don’t pay a cent. If there is, the audit kicks off with the engagement structure and fees explained before you commit.